Ways to a better Compliance Training

E-Learning Trends Sina Burghardt · 1 year ago

Basic employee training such as compliance is a recurring issue in almost every business. Training concerning laws, orders, and company guidelines is often mandatory and needs to be proven by means of certificates. In this article, you can read how to put compliance training into practice effectively and how to make it profitable, using Coursepath LMS.

Compliance Training
Mandatory Compliance Training – a recurring issue

Violations of the code of conduct can entrain criminal charges and administrative fines, and also stain the company’s reputation. This makes it even more important to communicate compliance training in a way that is long lasting and comprehensible to sensitize employees for risks and penalties. Therefore, compliance training needs to be taken very seriously. The following tips help creating a modern compliance training that is practical and up-to-date.

Design trainings with practical relevance

To guarantee a training that is as interesting and long lasting for employees as possible, practical examples are essential. On the basis of these, employees learn the handling of characteristic situations that they consistently come across in their everyday work. This link to practice reveals the benefits of the training for the employees.

Ideally, compliance training is designed to serve as instructions and support for critical situations in the work routine of the employees, that they additionally can easily access again if required. This way, employees are especially motivated to successfully complete their compliance training. They directly gain a profit from the training as they learn how to cope with specific situations in a protected environment, which prevents them from threatening the integrity of the company due to their decisions. Thus, employees are effectively prepared for their everyday work and can establish direct links from online training to practical application at work.

Integration into everyday work

Avoid extensive lengths of learning contents. First of all, longer learning units are harder to memorize than shorter ones by default. For example, microlearning units can focus on central points in order to effectively communicate the most important contents. Secondly, short units can be better integrated into the daily work routine. Splitting the compliance training into microlearning units offers employees the possibility of mobile learning. This way, they can use their mobile devices to complete the courses independent of a specific device.

Compliance Training within the work routine

Flexibility through e-learning

Flexible learning – spatial and temporal – should not be underestimated, especially when it comes to the area of compliance. Since many companies are not limited to one site, face-to-face trainings are often no longer sufficient to reach all employees. Instead of investing additional costs, time, and logistic planning, e-learning can guarantee a sufficient coverage of training for all employees. A platform that is available in multiple languages hence is suitable for international companies in particular. Contents have to be translated and uploaded as separate courses. Still, this comparatively little effort is worthwhile: Compliance trainings that are offered in the participant’s native language avoid misunderstandings and provide motivation.

Employees can now complete their compliance training in a self-determined way without having to change their location. In many circumstances, no quality losses are to be expected between e-learning measures and face-to-face training. On the contrary: training becomes more sustainable. Employees can revisit the training and refresh their knowledge even after course completion. They can return to specific courses or specific learning steps and repeat them independently as required.

Always up-to-date

Recurring trainings are yet another possibility in a learning management system such as Coursepath. For example, participants of a compliance course can be invited to retake the training on a yearly or semi-annual basis. It is also possible to quickly add changes of contents. This is important since regulations can be amended. Also, one and the same training without any adjustments can become tiresome if participants have to retake it on a regular basis. Changes in content and appearance make the training more lively and are immediately available online. Hence, employees always work with the most recent version.

An example:

You own a compliance academy with multiple courses. Your participants start off with a basic training that every employee has to complete. All subsequent topics build on this course. They are more detailed and tailored to the needs of employees of specific departments. Since participants can be assigned to different groups, enrolling to courses based on group membership is an easy way to achieve a kind of “mix & match” of courses and employee groups.

As soon as participants successfully complete a course, they receive a certificate which was previously uploaded in Coursepath. In case of a recent update of course content, e.g. to cover new laws, employees have to repeat the course and can be invited again.

The extensive reporting within the platform allows authorized people to inspect progress and results of employees in great detail, but also offers the possibility to differentiation. For instance, a team manager can be authorized to view the reports after having been assigned the corresponding role within the Coursepath academy.

Also good to know: By integrating the company’s HR-system, new employees can automatically be added to the learning platform Coursepath. For instance to the basic compliance course. Conversely, former employees’ profiles are automatically set to being inactive in Coursepath if the systems are linked to each other.

Conclusion

Compliance trainings are essential to most businesses to guarantee for their employees to be informed about regulations and laws and acting accordingly. E-learning allows issuing the required knowledge to the employees so that they can prepare for possible risks in their daily work routine in a practical and self-determined way.


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