Ways to a better Compliance Training

Sina Burghardt · E-Learning Trends · 2 years ago

You are probably familiar with the situation: Basic employee training such as compliance is a recurring issue, surely also in your company. Training concerning laws, regulations, and company guidelines is often mandatory and your employees must prove that they are certified. In this article, you can read how to put compliance training into practice effectively and how to make it profitable, using Coursepath LMS.

Compliance Training
Mandatory Compliance Training – a recurring issue

Violations of the code of conduct can entrain criminal charges and administrative fines, and also stain the company’s reputation. This makes it even more important to communicate compliance training in a way that is long lasting and comprehensible to sensitize employees for risks and penalties. In this way, these relevant topics can be better integrated into everyday work. So you should not take compliance training for your employees lightly. The following tips will help you to design compliance training in a modern way.

Design trainings with practical relevance

Relevance is an important keyword when it comes to compliance training. Of course, general regulations are part of the content. It is essential to integrate practical examples to ensure that the learning experience is as interesting and sustainable as possible for the employees. In this way, employees will learn how to deal with characteristic situations that they are confronted with repeatedly in their everyday work. On the one hand, this link to practice makes the benefit of the training clear to the employees, on the other hand, the examples directly serve as exercises and thus consolidate what has been learned.

Ideally, you should prepare your compliance training in such a way that your employees receive instructions and support for critical situations in their daily work. They can then easily access the content again and again as required. This motivates your employees in particular to successfully complete the compliance training. They benefit directly from the training because they can learn to deal with certain situations in a protected environment without their decisions endangering the integrity of the company. As a result, employees are effectively prepared for their day-to-day work and can draw direct links between online training and practical application at work.

Integration into everyday work

In addition, make sure that the learning content does not become too long. For one thing, longer learning units are by nature more difficult to remember than shorter ones. Rather, focus learners’ attention on key points, for example through microlearning units, so that the most important content is conveyed effectively. On the other hand, short units can be better integrated into the daily work routine. If compliance training is split into microlearning units, you can offer your employees the opportunity for mobile learning. They can use their mobile devices and complete the courses independent of a specific device.

Compliance Training within the work routine

Flexibility through e-learning

Flexible learning – spatial and temporal – should not be underestimated, especially in the area of compliance. Perhaps you are also familiar with the following situation: The company is not limited to one location, so reaching all employees is often not that easy and face-to-face training is no longer sufficient to reach all employees. Instead of investing additional costs, time, and logistic planning, e-learning can guarantee a sufficient coverage of training for all employees. A platform that is available in multiple languages hence is suitable for international companies in particular. The content itself is translated – either internally or with the help of an external translator – and then set up as a stand-alone course. Still, this comparatively little effort is worthwhile: Compliance trainings that are offered in the participant’s native language avoid comprehension problems and provide motivation.

Your employees can then complete the compliance training in a self-determined manner without having to change their location. No loss of quality is to be expected between e-learning measures and classroom training. On the contrary: e-learning users are of the opinion that e-learning is even more effective than classroom training. Moreover, training courses become more sustainable, as flexible access to e-learning content allows employees to refresh their knowledge again and again even after completion of the training. They can return to individual courses or learning steps in order to repeat them independently as required. This is also reflected in the opinions of the training creators surveyed, who rated independent access as the “most popular” benefit of e-learning with 83% agreement.

Always up-to-date

Recurring trainings are yet another possibility in a learning management system such as Coursepath. For example, you can invite the participants of your compliance course annually or semi-annually to attend the training again – also automated. In this way, you can ensure that your employees regularly recertify themselves without additional effort on your part.

In the same way, you can quickly incorporate changes to the content. This is important because regulations can change and, in addition, one and the same training course without adjustments can become boring for your participants if it is repeated regularly. The changes are directly available online, so that employees always work with the latest version.

An example:

You own a compliance academy with multiple courses. Your participants start off with a basic training that every employee has to complete. All subsequent topics build on this course. They are more detailed and tailored to the needs of employees of specific departments. Since participants can be assigned to different groups, enrolling to courses based on group membership is an easy way to achieve a kind of “mix & match” of courses and employee groups.

As soon as participants successfully complete a course, they receive a certificate which was previously uploaded in Coursepath. In case of a recent update of course content, e.g. to cover new laws, employees have to repeat the course and can be invited again.

The extensive reporting within the platform allows authorized people to inspect progress and results of employees in great detail, but also offers the possibility to differentiation. For instance, a team manager can be authorized to view the reports after having been assigned the corresponding role within the Coursepath academy.

Also good to know: By integrating the company’s HR-system, new employees can automatically be added to the learning platform Coursepath. For instance to the basic compliance course. Conversely, former employees’ profiles are automatically set to being inactive in Coursepath if the systems are linked to each other.

Conclusion

Compliance training is essential for most businesses. They guarantee that employees are always informed about rules and laws and act accordingly “correctly”. E-learning is an ideal way of giving employees the knowledge they need to act in accordance with rules and laws and to prepare them for possible risks in their daily work in a self-determined and practical manner. Efficiently implemented, e-learning means relief for compliance managers and all those who have to ensure regular training and certification.


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