Qualify employees: Test knowledge with flexible question types

Manuel Yasli · eLearning Trends · Last updated on November 18th, 2021

In the fast-moving work and product cycle, testing and certification of employees is becoming increasingly important. Certainly, you also want your employees to be up-to-date and familiar with changing work processes. Especially when it comes to safety, it is essential that employees know what they are doing. Planzer Transport AG, for example, regularly trains its employees in air freight security. Here, a lot depends on well-trained personnel, because untrained personnel can cause fatal errors. Qualified employees in all areas are always the foundation for the long-term success of the company.

Air fright security training

Through training, employees make fewer mistakes and are more satisfied.

Create a learner-friendly environment with little pressure

Qualified employees and partners are important for the success of a company. In principle, training courses are also gladly accepted. But of course the participants should not feel too much pressure. Two elements are therefore central. First: a friendly learning environment that is visually appealing and intuitive to use. Second: interesting content whose significance for everyday work is immediately apparent.

With Coursepath, you can create a friendly training environment and customize it with your corporate design so that employees feel right at home. Then you create courses with your own content. The best way to design modern knowledge transfer is not to simply present content online. When participants simply click through slides, not much of what they learn usually sticks. Various tests can also be used to ensure that the knowledge to be conveyed has been received and understood. For this purpose, Coursepath offers you different question types:

  1. Quiz questions
  2. These are automatically evaluated by the system.

    Pop-up quiz questions

  3. Survey questions
  4. These are either without evaluation or need a trainer’s input.

    This opens up (at least) two important possibilities:

    1. Self-assessment: Participants can test their knowledge themselves without pressure and prepare for any subsequent tests.
    2. Course feedback: Create a survey with several answer options, e.g. with a select many question.
    Pop-up quiz questions

Checkbox questions

A classic, often used task type are checkbox questions like single/multiple choice (select one/select many) or true/false questions. For these question types, learners must check the correct answer(s). The participants usually know immediately what to do. A big advantage for the trainers: These question types can be evaluated automatically.

Multiple Choice question in Coursepath

A multiple choice question with 3 answers and 3 attempts

Short answer

While the essay requires a longer text input and is evaluated manually by the trainer, the short answer usually consists of only one word and is evaluated automatically.

Please note that the answer is only correct if the spelling is exactly the same. However, you can add multiple correct variations. This type of question is therefore particularly suitable for asking for unique names (if necessary, give hints about upper and lower case letters or the use of hyphens) or years.

Hotspot

With the hotspot question, you have the possibility to visually query the knowledge of the participants. Upload a picture on which participants must select the correct area to answer the question. With the help of further marked areas, participants will receive feedback even if they select the wrong area. For the hotspot question, the evaluation is also automatic.
A detailed description of the hotspot question and how it is created can be found here.

Likert scale

In principle, the scale is also a checkbox question, as the participants also place a tick in a box. However, in contrast to the checkbox questions already presented, there is no right and wrong for the scale. Consequently, a scale is not included in the evaluation, more about this below. If you want to ask for the participants’ assessments or get feedback, a scale is very well suited for this purpose.

Text questions

This type of question offers a wide range of possibilities for querying participant knowledge. Here the participant has to write a text. The difference between Text Input and Long Text is the behavior of the field. The long text allows the participants to scale the text field to a size and form of their choice, whereas the Text Input is aligned to page width and actual size of the text.

Uploads

This question type makes the tasks very versatile: The participants can upload any files they like, e.g. video, audio files, or presentations. The trainer can then evaluate the submissions. Combined with the aforementioned text questions, you can create essay questions with file upload.

Select

Date Select, Country Select, and Signature are especially helpful if you need the training to be documented, e.g., in a regulated environment.

Features for all question types

  • Weight
  • You can change the weighting of the learning steps so that more important questions are also rated higher in the evaluation.

  • Attempts
  • Set how many attempts the participants are allowed to answer the question.

  • Tips & feedback
  • If necessary, give a tip before the next attempt. Enter individual feedback per answer option or general feedback for the question.

  • Interactivity
  • Decide whether feedbacks is shown or hidden.

  • Requirement
  • Unchecking the box, gives you the possibility for optional questions.

By the way, you can also create a question pool in Coursepath from which questions are randomly selected. How exactly this is set up is explained in this article.

With tests, quizzes, and self-assesments, you take a big step towards successful, comprehensible, and up-to-date qualification of employees, partners, customers, and colleagues.


Are you ready for your own eLearning creation? Take the self-test here and get familiar with the different question types at the same time! Including feedback and suggestions, tips and tricks.

To the self-assessment